• Anna Finch

The Customer Centric Receptionist

Seeking those with a love of animals and a passion for great customer service

Expand your experience in this fast-paced veterinary practice

Join a team with a strong sense of family

Berry Vet Clinic is on the search for an experienced receptionist to join their busy team.

Nestled in the heart of the South Coast NSW, the town of Berry offers a rich history, where the locals know you by name. Berry Vet Clinic is a busy and well-respected veterinary practice within the local community specialising in small and large animals. Surrounded by the beauty of the picturesque farmlands, the business is full of growth and opportunity.

Integral to the customer journey

With customer experience at the core of their service delivery model, they are seeking to appoint an experienced receptionist to the team. A newly created position, they envisage this team member to be engaging whilst calm, methodical whilst agile, and systematic whilst flexible to meet the needs of their customers, both animal and human.

They are seeking the skills and expertise of a receptionist who flourishes in a busy, fast-paced environment. A professional with a strong background in efficiently managing the competing schedules of multiple people within a business, with a deep understanding that maintaining a well-coordinated diary is key to ensuring streamlined workflow and productivity across the business.

The team is excited to find a customer centric individual with a love of both human and animal and a strong appreciation of the many touch points along a customers journey to ensure client relationships continue to be nurtured and trust is built at every opportunity.

A fulfilling career with balance

The owners of Berry Vet Clinic work hard to support their team to build fulfilling careers whilst finding balance with family and personal goals. The team’s culture is built on flexibility, respect, support and collaboration. Integrity, honesty and authenticity are non-negotiables.

Whilst alignment with the team’s culture is critical, bringing expertise and experience to this role is also vital. Successful candidates need not have come from a veterinary practice previously, rather the team are looking for relevant skills from alternative industries which can translate to the veterinary practice environment.

Connect with us

If you are a customer driven receptionist with a warm and engaging style, great experience managing multiple schedules, a love for animals and would like to join a great team of humans, then we’d love to hear from you.

Please connect with Natalie directly on 02 4408 3509 to chat more about the opportunity, alternatively if you’re confident this position is for you, please send your resume with cover letter to hello@kardiahr.com.au

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